ONLINE TRAINING TERMS AND CONDITIONS


TECHNICAL REQUIREMENTS

A computer/tablet or handheld device with camera.

The Teleport video app – https://teleport.video/

CANCELLATIONS AND RESCHEDULING

Cancellations and rescheduling must be made within 12 hours. You can cancel and reschedule via the links in your confirmation email. If you miss a scheduled appointment or cancel with less than 12 hours notice, you will be charged for the scheduled training session (except under special circumstances or in case of emergency – please contact us if this is the case).


REFUNDS

Refunds are accepted if a cancellation is made within 12 hours.


WEATHER POLICY

In case of inclement weather, we will reschedule your session.


HEALTH CONCERNS

You must inform your trainer of any relevant injury or illness prior to your session.


LIABILITY

You accept that participating in exercise has a risk of causing injury. The Hoop School coaches cannot be held responsible for any injury occurring during training.